FAQ

At Huntington, I received the push I needed to do well in school. In the third marking period I was struggling in math, I received a C. After working with Huntington, I obtained an A in the fourth marking period and scored a 96.5 on my final. I know they will give me the skills I need to do well in the future.-Josh T

How long has Huntington been in business?

Huntington Learning Center has been in business since 1977, longer than any other tutoring provider! Click here to read more about us.

How does www.HuntingtonOnline.com work?

Tutoring sessions take place in our online learning environment, which includes a two-way interactive whiteboard and instant messaging window. No special equipment or software is needed.

When are tutors available?

Tutors are available between 2pm – 11pm EST Monday through Friday, 11am-5pm EST Saturday and 11am-9pm EST Sunday.

What subjects do the tutors specialize in?

Our tutors have expert knowledge in all areas of math and science, from elementary school to high school and beyond. They have experience helping students find solutions to single homework problems, gain command of entire homework assignments, and become confident in exam material.

How do I connect with a tutor?

New users visit the homepage of our website and click on the Join Now button. The registration process is simple and takes just a few minutes.

Returning students simply click on the Sign-In link and log in using their username and password. It's that easy!

Do the tutors give me the answers?

Our tutors don't just give you the answer. They help you learn! During your session, the tutor's goal is to help you understand the process or principle related to your homework so you can realize the answer on your own. In this way, you can apply your new-found comprehension to similar problems or subject matter later on.

How long does each tutoring session last?

As long as you need! Because we charge by the minute, there is no minimum or maximum amount of time you can spend with a tutor. You're free to jump on to find a quick solution to a single problem, or continue for longer until you master everything you need help with.

Can I review my previous sessions?

Yes. Simply click the "My Past Sessions" button on your account page to review a flash file and transcripts of your previous sessions.

How do I pay and how much does it cost?

Your parents provide their credit card upon registering at www.HuntingtonOnline.com. The packages available are:

1 hour - $29.99/hour - $29.99
2 hours - $28.99/hour - $57.98
5 hours- $27.99/hour - $139.95

We charge by the minute so you pay for precisely the amount of time each tutoring session lasts.

How can I contact technical support?

Send us an email at technicalsupport@hlcmail.com or call 1-866-263-9990 number.

How can I contact customer service for non-technical related matters?

Send us an email at customerservice@hlcmail.com or call 1-866-603-1335 number.

What are the minimum system requirements to use huntingtononline.com?

Operating System/Web Browsers
Windows XP/NT/2000/VISTA/7
MAC OS X onwards
Intel Pentium 4 or above and equivalent processor
Internet Explorer 7 and above Click Here or Mozilla Firefox 3.5 and above Click Here or Safari 5.0 (for Mac) and above
Flash player (10.1) and Java Runtime Environment 1.6 Click Here.